Shipments and returns

 

Your pack shipment


OurPartners

     

We ship worldwide relying on industry-leading logistics partners such as GLS and SDA.
These transport companies operating in the logistics sector and their name is synonymous with speed and professionalism.

 

 

 

 

   Shipping notices
 

   Always notify each customer of the fulfillment of your order notifying
   the date of departure and expected delivery of the material.

   The notice is delivered to the customer via email.



 

 

 

 

   Shipping costs and Places

   We ship worldwide!
   When ordering our e-commerce will automatically insert in final bill, the small
   contribution of € 10,00 Shipping planned for Italy. In the case of international
   shipments, prior to a possible order form, we recommend calling in advance
   the amount of costs Shipping that vary according to the weight / volume and
   the destination.


 





   Free shipping
 
   We offer free shipping to all customers who purchase products in a unique
   solution, for amounts exceeding € 150.00 with shipping in Italy, and above
   € 780.00 for EU countries.

 

 


 

 

 

   Pick up in store
 
 

   You can pick up your merchandise at our shop
   located in Via Montegrappa, 50 - Alessandria at the following times:

   Monday 3:00-7:15 pm and Tuesday-Saturday 9:00-12:15 am & 15:15-19:15 pm

 







   Free insurance on transportation, safe delivery formula


   All shipments are insured and provide for the replacement of any breakages of
   the products, caused exclusively by the carrier during transport, at no additional
   charge
.*






 

   Timing of replacement goods insured

 

   The timing of replacement of the supplied material will vary depending on the
   availability of parts required. 
In any case, such terms will fluctuate Trai 2 days
   and 30 working days from the request. 
Our staff will take care to keep the
   customer updated on the proceedings of the open practice.

 

 

 

 

 

*
In order to take advantage of this service we kindly request the verification of the package at the time of delivery, and in case this is damaged, accept the goods with reserve by notifying the courier to write it on the freight bill. If the material ordered is damaged, it must be reported to us no later than 24 hours after the receipt of the material. Only within these terms it is possible to get a refund or replacement of goods.